Visitors+at+reception+-+social+skills

What do you say to someone when you meet them at reception or when you are at the reception of another company? How can you fill the time when you have to walk with a visitor from one place to another? Here are some useful expressions. Can you add some more?
 * Greeting Visitors to Stöbich / Visiting a customer **


 * At reception **
 * Hello, nice to meet you. My name is ... . Are you ... ? || Hello, ..., yes I am. Nice to meet you too. ||
 * Please fill in the form. It's for your visitor's pass. || What do I need to fill in? Do I have to sign? ||
 * Please come this way. / Please follow me. The training / the meeting room is upstairs / in another building / ... . ||  ||
 * Have you ever been here? / Have you ever visited our company?

Do you have an appointment?

Please wait a minute. I will call Mr. ....... || Yes, I've been here twice. / No, I've never been here. It's the first time.

Yes, with Mr. ....... ||


 * Small Talk **** on the way or once you have arrived in the correct room **
 * How did you get here? || I flew from ... . / I drove. / I came by train. ||
 * Did you have a good flight / journey?

How were the roads?

Oh, I'm sorry to hear that. || Yes, I did. ~ we left on time. / the roads were clear / there wasn't (too) much traffic. Good. Not too bad. There was an accident / a traffic jam. I had to wait about half an hour. ||
 * When did you arrive? || Last night. ||
 * Where are you staying? || At the ... (name of hotel) ||


 * Going into a room ** **(open the door and let the visitor go through first)**
 * After you.

Please, come in. Mr. .... is coming soon. || Thank you.

Thank you. ||

Milk? Sugar? Milk and sugar?
 * Further small talk ** **once you are in the room**
 * May/Can I take your coat / jacket? || Thank you. / Thanks / Thanks very much. ||
 * Would you like to hang your coat / jacket up? || Yes, thank you. ||
 * Something to drink? || Yes, please. What have you got? / A coffee, please. / Some water, please. ||
 * Coffee?

Please take a seat. || Yes, please. Milk, no sugar, thanks. / Only milk, please. Black, one sugar, please. / I take it black with one sugar, thanks. Milk, two sugars, please. Just black, please. / I take it just black, thanks.

Thank you ||